PRIVACY POLICY – Solar Solutions Pty Ltd (ACN 120 671 070) This document sets out to describe how Solar Solutions Pty Ltd will manage your personal information.
INTRODUCTION
The following privacy policy governs the collection and use of your personal information by Solar Solutions its related entities, subsidiaries, employees and the broker that will assist you (“we” or “us”).
Solar Solutions as with most private sector organisations in Australia must, by law, comply with the National Privacy Principles contained in the Privacy Act 1988 (Cth). The National Privacy Principles will apply from 21 December 2001, this privacy policy sets out how we intend to respect your rights to privacy in accordance with the National Privacy Principles from this date.
WHAT PERSONAL INFORMATION WE COLLECT
We only collect personal information that is necessary for us to perform our functions and activities which enable us to assess your suitability and eligibility for obtaining a home or commercial loan.
The kinds of personal information we collect and hold will depend upon your dealings with us and the circumstances in which it was collected. When you apply for a loan information we may collect includes your name, address, telephone number, occupation, financial information, and, if applicable, identification information relevant to applications requiring compliance with the Financial Transactions Reports Act. We may collect Financial information about you such as your financial position and details of your salary or wage, and information obtained from credit checks carried out during the loan approval process (but only if you have authorised such checks to be carried out).
When we request your personal information, we will endeavour to specify which information we require for our purposes and which information may be provided at your option. You may choose not to supply any optional information requested by us.
HOW WE USE & DISCLOSE YOUR PERSONAL INFORMATION
Any personal information which we collect about you will be used by us;
To assess your application for a loan or offer to provide a guarantee, and
to facilitate provision and administration of loans and related activities.
To complete a transaction to which the provision of that personal information
relates, for example, in the completion of loan application forms
To communicate information about our products and services to you;
In order to achieve the above we may disclose your personal information to:
Professional advisers such as solicitors, accountants and valuers; mortgage
insurers;
underwriters; government agencies such as those which administer land titles
and revenue or (where applicable) foreign investments; credit reporting agencies
and mercantile agents; external auditors; and other organisations which participate
in funding, providing and administering your loan or the loan you have guaranteed,
such as the trustee of the fund from which the loan is sourced.
ACCESS TO YOUR PERSONAL INFORMATION
At any time, you may ask us to provide you with a list of the personal information we hold about you, and copies of that personal information. We will handle requests for access to your personal information in accordance with the National Privacy Principles.
THE STORAGE OF YOUR PERSONAL INFORMATION
We take all reasonable steps to protect your personal information from misuse,
loss,
unauthorised access, modification or exposure. We require all staff to maintain
the
confidentiality of customer information. Access to information stored electronically
is
restricted to employees whose job requires access to the information. Access
to our
computer systems is restricted through password protection.
CONTACTING US AND FEEDBACK.
If you would like more information about the way we manage your personal
information or are concerned that we may have breached your privacy and wish
to make a complaint, please contact us by either one of the following methods.
Email: Solar Solutions, Email Us
Phone: 1300 GO SOLAR
PRIVACY POLICY CHANGES
From time to time it may be necessary for us to review and revise our privacy
policy. We reserve the right to change our privacy policy at any time. We
may notify you of any change to our privacy policy by any means we choose
including by email, by other electronic communication, by sending you a revised
copy or by otherwise informing you that a revised copy of our privacy policy
is available on request.